Front Office Supervisor – Kerry Hotel – €16ph
Kerry, Full Time
Front Office Supervisor – Kerry Hotel – €16ph
We are currently recruiting a Front Office Supervisor for our client based in a luxurious 5* property in Kerry.
The Ideal Candidate will come from a luxury of 5 star background and have experience with Opera.
Responsibilities:
- Preparation, implementation and training of SOP’s and Standards.
- Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
- Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
- Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
- Promote the Hotel, its outlets and local activities to all guests.
- Ensure filing & administration in the department is in order.
- Recruitment & training of new team members.
Requirements:
- Previous experience as Front Office Supervisor is preferred.
- Working knowledge of Front Office Systems, preferably Opera is essential.
- Excellent written and spoken levels of English.
- Excellent interpersonal, organizational and communication skills.
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