Front Office Manager – Limerick Hotel – €40K

Front Office Manager – Limerick Hotel – €40K 

We are currently recruiting a Front of House Manager for our client situated in a busy 4* hotel in Limerick. The candidate will report Directly in to the General Manager and ensure their guests have an Ideal stay while meeting organisational goals.

Key Responsibilities:

• Preparation, implementation and training of SOP’s and Standards.
• Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
• Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
• Attend meetings such as Morning stand up and weekly Head of Department meeting.
• Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
• Promote the Hotel, it’s outlets and local activities to all guests.
• Ensure filing & administration in the department is in order.
• Recruitment & training of new team members.

Ideal Candidate:

• Previous experience as Front Office Manager/Assistant Manager is essential.
• Working knowledge of Front Office Systems, preferably Opera is essential.
• Excellent written and spoken levels of English.
• Excellent interpersonal, organizational and communication skills. 

BURAMB22