Front Office Manager Hotel €55k

Front Office Manager Hotel €55k 

We are currently recruiting for an experienced Front Office Manager for our client to join their friendly Front Office team. Reporting to the General Manager, you will lead and support a great team to ensure their guests receive a warm and efficient welcome for every stay and oversee the department. They are looking for a very customer focused manager that can deliver an excellent guest experience. 

Responsibilities:

• Preparation, implementation and training of SOP’s and Standards.
• Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
• Attend meetings such as Morning stand up and weekly Head of Department meeting.
• Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
• Promote the Hotel, it’s outlets and local activities to all guests.
• Ensure filing & administration in the department is in order.
• Recruitment & training of new team members.

Requirements:

• Previous experience as Front Office Manager within a 4* or 5* property. 
• Working knowledge of Front Office Systems
• Excellent written and spoken levels of English.
• Excellent interpersonal, organizational and communication skills.
• Very well presented. 
• BURAMB22