Duty Manager (Fixed Term)

I am delighted to be recruiting for my client in the South Dublin area for a Duty Manager on a fixed term contract between 3 & 6 months. This role might suit somebody who is only available short term.

Main Duties and Responsibilities:

• Maintain responsibility for the Bar, Restaurant and other areas of Operations as required by business needs.
• Ensure all guests expectations are exceeded and actively encourage and collate guest feedback to set service benchmarks.
• Become actively involved in the department, carrying out day to day duties alongside members of your team, promoting a positive work ethic.
• Lead by example by displaying a hands-on style, which encourages team involvement, initiative and a focus on continuous improvement.
• Ensure guest complaints are consistently resolved in a prompt and efficient manner.
• Ensure compliance with all established standards, policies and procedures pertaining to financial transactions within your responsibility.
• Practice effective stock control in accordance with set guidelines.
• Manage outlet reservations, ensuring all group information received by e-mail/phone is dealt with and forwarded to all relevant parties.
• Work with the Chefs to resolve any guest complaints regarding the quality of food.
• Maintain immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times.
• Carrying out duties as assigned by the Manager On Duty or Group Management Team.