Deputy General Manager €55k

Deputy General Manager €55k  

We are currently recruiting for a Deputy General Manager for our client. We are looking for a driven manager that has experience in all aspects, from revenue, sales, food & beverage etc. You need to be a real people person that can deliver and excellent standard of service to all guests to ensure repeat business. This is a very hands on position and looking for a manager that can manage a busy operation. 

Key Responsibilities:

• Maintaining a high level of standards throughout all aspects of property. 
• Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible labour to Food and Beverage Suppliers
• Ensuring that the required staffing levels of the hotel are always met and to maintain operational standards
•  Implementing company operating standards in relation to suppliers, Excellence Service, Hotel presentation & Customer service
•  Responsible for carrying out regular stock takes of forecast KPI’s, GP’s, labour cost and revenue where possible losses could occur and work with the audit team to develop procedures to limit such losses.
•  To ensure smooth running of all standards of service ,hygiene and customer contact as agreed with operations manager
•  Ensure all heads of department conduct staff training on a weekly basis.
•  Carry out random room checks and sign off on the Room Service checklist in conjunction with Accommodation Manger
•  Interact professionally with all guests complaints and implement corrective action, follow up complaint and ensure guest satisfaction.
• Communicating all F&B details with all staff in departments and discussing changes with relevant departments.

The successful candidate will have:

• The ability to calmly lead their team
• Excellent attention to detail
• Ability to work on own initiative
• Excellent communication skills with proficient spoken & written English
• Previous hotel experience and a strong background in Food & Beverage in and Irish property. 

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