Conference Manager (Daytime)

Conference Manager (Daytime)

Salary: €38-42k

Location: Kildare

Duties & Responsibilities:

• Meet and greet all clients upon arrival ensuring their needs are met and everything is in order.
• To ensure that our customer receive excellent during conferences and meetings
• Responsible for correct rostering within the department
• Engage with guest and act upon guest feedback, actively encouraging customer reviews
• Motivate and create engaging work environment for all the team members
• To have excellent product knowledge and enjoy sharing it
• Responsible for guiding and mentoring team members to ensure that they are continuing to learn and develop
• Ensuring SOPs are updated, and all team members are fully trained
• Provide team training on our standards and customer service
• Working alongside and supporting Operations Manager in all departmental projects, initiatives

Candidate:

• Predominately a Monday-Friday daytime role but with flexibility to work some weekends
• 2 years of previous experience in a similar role in a 4* hotel with high volume
• Self-motivated and have positive attitude
• Passionate about hospitality and excellent service
• Strong interpersonal, leadership, time management and organisational skills

BURAMB22