Assistant C&B Manager – 5* Hotel (Accommodation)

Assistant Conference & Banqueting Manager –  5* Hotel –   (Accommodation Available)

Salary: €35-38k

Location: Kildare

Duties & Responsibilities:

• Assist in the planning, coordination, and execution of all conferences, meetings, banquets, and special events, ensuring they run smoothly and efficiently from start to finish.
• Be the primary point of contact for clients during the planning phase and throughout the event, ensuring that all their requirements are met and exceeded.
• Lead, train, and supervise the Conference & Banqueting team, ensuring all staff are well-prepared, well-presented, and trained to deliver exceptional service standards.
• Support the Conference & Banqueting Manager in monitoring and controlling event budgets, ensuring cost-effective solutions are implemented without compromising quality.
• Collaborate with other hotel departments (e.g., kitchen, housekeeping, front desk, audio-visual, and sales) to ensure a smooth operational flow during events.
• Regularly monitor event setups, décor, food & beverage services, and overall service quality to maintain the hotel’s 5-star standards.
• Ensure that all events comply with health, safety, and fire regulations, as well as hotel policies.
• Collect client feedback during and after events, addressing any concerns promptly and using the feedback to continually improve service and operations.
• Assist the Sales & Marketing team in selling and promoting conference and banqueting facilities, offering tailored packages to meet client needs and increase revenue.
• Assist in managing inventory for event supplies and equipment, ensuring everything is available and in good condition for each event.

Candidate:

• A minimum of 2-3 years of experience in a similar role within a 5-star hotel or luxury event setting.
• A relevant degree or qualification in Hospitality Management, Event Management, or a related field is preferred.
• Strong customer service skills with a passion for delivering exceptional guest experiences.
• Proven ability to manage, lead, and motivate a team in a high-pressure, fast-paced environment.
• Excellent communication skills, both written and verbal, with the ability to liaise effectively with clients, staff, and other departments.
• Exceptional organisational and time management skills with a keen eye for detail.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Proficient in Microsoft Office Suite and event management software; experience with hotel property management systems (PMS) is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays, to meet the demands of the business.
• A positive, “can-do” attitude with a proactive approach to problem-solving and decision-making.
• Strong attention to detail with a commitment to delivering high-quality results.
• A team player who thrives in a collaborative environment but can also take initiative when required.

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