Accommodation Supervisor

Title: Accommodation Supervisor 

Salary: €15/16 per hour

Location: Kildare

Duties and Responsibilities:

• To support the management team ensuring the smooth running of the accommodation operation carrying out specific cleaning duties and ensuring the housekeeping team perform their roles to a high standard.
• To manage the operation of all accommodation service areas ensuring they are adequately staffed and supervised.
• To deal with resident queries and complaints in a friendly and efficient manner, ensuring resident satisfaction.
• To ensure an organised order of work is in place throughout the housekeeping function and that appropriate service systems are in use.
• To communicate with all departments throughout the property and to work closely with department heads at all times.
• To ensure a high level of hygiene throughout the accommodation at all times, with a strict cleaning schedule in operation and to ensure all equipment and furniture in the accommodation is maintained and not abused.
• To actively participate in any training and personnel exercises and ensure that new procedures and implemented throughout the team.
• To report for duty clean and tidy with high level of personal hygiene, wearing the correct uniform to Company standard ensuring your name badge is worn at all times whilst on duty.
• Flexibility within each job category/functional area will be required by the company and full inter-changeability between departments will be required.
• Dependent on business levels within the accommodation, you will be required to assist with duties as directed by Management. These duties may include assistance in duties/ operations in all areas of the accommodation and/or its operation.
• To implement all Health and Safety policies (HACCP) and to ensure that reasonable care is taken for health and safety of yourself, other employees, residents and any other persons on the premises.
• To be aware of promote fire and other safety drills and have knowledge of first aid procedures and location of first aid equipment.

What we are looking for

• Experience as an Accommodation Supervisor role or other managerial Role within the Hospitality Industry is preferable
• Excellent leadership skills
• Ability to work on own as well as part of a team
• Customer service skills
• High Level of IT Proficiency particularly with the Microsoft office.

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