Asst. Front Office Manager – 37k+ – Kerry Hotel

Kerry, Full Time

Asst. Front Office Manager – 37k plus – Kerry Hotel 

We are currently recruiting an Assistant Front Office Manager for our Client based in a large 4* property in Kerry.
The Ideal candidate will have experience as an Asst FOM in a similar property and be able to manage the team when required.

Responsibilities:

  • Implementation and training of SOP’s and Standards.
  • Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
  • Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
  • Attend meetings for the department when required.
  • Assist with the allocation of rooms and liaising with Accommodation to ensure timely availability.
  • Promote the Hotel, its outlets and local activities to all guests.
  • Ensure filing & administration in the department is in order.
  • Recruitment & training of new team members.

Requirements:

  • Previous experience as Front Office Assistant Manager is essential.
  • Working knowledge of Front Office Systems, preferably Opera is essential.
  • Excellent written and spoken levels of English.
  • Excellent interpersonal, organizational and communication skills.

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