Asst. Front Office Manager – 37k+ – Kerry Hotel
Kerry, Full Time
Asst. Front Office Manager – 37k plus – Kerry Hotel
We are currently recruiting an Assistant Front Office Manager for our Client based in a large 4* property in Kerry.
The Ideal candidate will have experience as an Asst FOM in a similar property and be able to manage the team when required.
Responsibilities:
- Implementation and training of SOP’s and Standards.
- Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
- Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
- Attend meetings for the department when required.
- Assist with the allocation of rooms and liaising with Accommodation to ensure timely availability.
- Promote the Hotel, its outlets and local activities to all guests.
- Ensure filing & administration in the department is in order.
- Recruitment & training of new team members.
Requirements:
- Previous experience as Front Office Assistant Manager is essential.
- Working knowledge of Front Office Systems, preferably Opera is essential.
- Excellent written and spoken levels of English.
- Excellent interpersonal, organizational and communication skills.
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