Front Office Supervisor – Kerry Hotel – €16ph

Kerry, Full Time

Front Office Supervisor – Kerry Hotel – €16ph 

We are currently recruiting a Front Office Supervisor for our client based in a luxurious 5* property in Kerry. 
The Ideal Candidate will come from a luxury of 5 star background and have experience with Opera.

Responsibilities:

  • Preparation, implementation and training of SOP’s and Standards.
  • Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
  • Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
  • Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
  • Promote the Hotel, its outlets and local activities to all guests.
  • Ensure filing & administration in the department is in order.
  • Recruitment & training of new team members.

Requirements:

  • Previous experience as Front Office Supervisor is preferred.
  • Working knowledge of Front Office Systems, preferably Opera is essential.
  • Excellent written and spoken levels of English.
  • Excellent interpersonal, organizational and communication skills.

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