Reservations Agent Dublin €32k

Reservations Agent Hotel Dublin €32k 

We are currently recruiting for an experience reservations agent for a 4* property. We are looking for a person that has previous experience in hotel reservations, has excellent attention to detail and can work well as part of the team. This may suit a hotel receptionist looking for a daytime position. 

Key responsibilities:

• Deal with all reservations and customer inquiries via phone and email
• Ensure reservations are taken accurately. 
• Ensure all email correspondence is responded to in a timely manner
• Ensure use of proper telephone etiquette in answering calls
• Manage group bookings, deposits and contracts

The ideal candidate:

• At least one years’ experience as a Reservations Agent in a 4* property
• Excellent written and verbal communications skills
• Strong knowledge of Property Management System
• Strong customer service ethos and background 
• A can-do attitude and the ability to work well in team
• Proficient with Microsoft Word and Excel and other computer software
• Excellent organisational skills and the ability to multi-task

BURAMB22