Front Office Manager – Limerick Hotel – €40K
Limerick, Full Time
Front Office Manager – Limerick Hotel – €40K
We are currently recruiting a Front of House Manager for our client situated in a busy 4* hotel in Limerick. The candidate will report Directly in to the General Manager and ensure their guests have an Ideal stay while meeting organisational goals.
Key Responsibilities:
- Preparation, implementation and training of SOP’s and Standards.
- Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
- Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
- Attend meetings such as Morning stand up and weekly Head of Department meeting.
- Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
- Promote the Hotel, it’s outlets and local activities to all guests.
- Ensure filing & administration in the department is in order.
- Recruitment & training of new team members.
Ideal Candidate:
- Previous experience as Front Office Manager/Assistant Manager is essential.
- Working knowledge of Front Office Systems, preferably Opera is essential.
- Excellent written and spoken levels of English.
- Excellent interpersonal, organizational and communication skills.
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