Cafe Manager – Dublin €39k

Dublin City Centre, Full Time

Cafe Manager – Dublin €39k

We are currently recruiting for Cafe Manager for our client, they are seeking an ambitious, dynamic & self-motivated manager with exceptional experience of directing the team to provide exceptional service with the personal touch. This is a hands on position within a busy daytime opeartion.  

Key Responsibilities

  • To ensure that the cafe is fully prepared for service.
  • Ensure that guest needs and requirements are met and deal with any customer complaints in a professional manner if they arise.
  • Manage and monitor food and beverage quality and service in the cafe.
  • Lead, support, inform and guide team members in all restaurant activities and operations.
  • Conduct onboarding of new team members and ensure they complete the SOP training.
  • In the absence of manager, delegate appropriately amongst the team.
  • Support and assist team members in handling guest inquiries and requests and in resolving customer complaints.
  • Ensure team compliance with health, safety, sanitation, and alcohol awareness standards.

The Ideal Candidate:

  • 1-2 years experience as a Cafe Manager
  • Self-motivated, standards driven and have the ability to work in a fast paced environment.
  • Strong organisational skills with the ability to prioritise & delegate
  • Excellent customer service skills, warm, friendly and courteous at all times
  • Previous experience with KPI’s, budgets, stock control, and forecasting
  • Barista experience

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